When you transfer your number to another operator, your UNDO subscription is automatically terminated at the moment the transfer is completed. So you don’t need to cancel your subscription separately.

Good to know: you will still receive one final invoice at the beginning of the following month. This includes:

– The consumption and pro rata of your subscription up to the day of the transfer

– Any additional options or consumption outside your subscription during that period

An example: your number is transferred on 4 May. At the beginning of June, you’ll still receive a closing invoice for the 4 days of May during which you were still an UNDO customer, with any consumption.