Wild
40 GB of data, unlimited calls and texts for €24 a month. A tree every month.
What’s included
Wild up close
- Data
- 40 GB in Belgium and the EU
- Calls
- Unlimited
- SMS
- Unlimited
- Network
- Orange, 4G and 5G
- EU roaming
- Your full bundle, in the EU too
- SIM card
- eSIM or physical SIM card
- Trees
- 1 per month
- Notice period
- None, cancel any month
Wild not quite right?
Compare all plans-
Zero Waste
€4 a month
Everything you need, nothing you waste.
Choose this plan (Zero Waste)Included:
- 4 GB data
- 400 minutes of calls
- 400 SMS
1 tree planted at activation
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Most popular
Rise
€8 a month
The best balance between price and usage.
Choose this plan (Rise)Included:
- 8 GB data
- 800 minutes of calls
- 800 SMS
1 tree planted at activation
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Boost
€18 a month
For those who want more, without compromise.
Choose this plan (Boost)Included:
- 30 GB data
- Unlimited calls
- 100 SMS
1 tree planted at activation
Who is UNDO?
A Belgian mobile provider with its own forest.
UNDO runs on Orange’s 5G network. Switching, your invoice and your usage are all handled online or in the app.
With Wild, we plant a tree every month in our own forest in Ibi Village, Congo. And every month you get CO₂ credits to support a certified climate project of your choice, at no extra cost.
How it works
Who is Wild for?
For people who use a lot of data, share their connection with a laptop every working day and don’t want to count.
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Unlimited calls and texts
Without counting, in the EU too. For normal personal use.
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Your data carries over
Data you don’t use in a month carries over to the next month. That month, you use it up first.
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A tree every month
As long as you have Wild, we plant a tree every month in our forest in Congo. And we support certified climate projects with CO₂ credits.
Frequently asked questions
Questions about Wild
What happens to the data, minutes and texts I don't use?
You take them with you to the next month.
At the end of the month, whatever you have left rolls over.
The next month you use that up first, and only then your new bundle.
Whatever is still left after that expires. So rollover always applies for one month.
With Boost, data and texts roll over; with Wild, only data. You see what you have left in the app or in My UNDO under YOUR TARIFF. If you cancel or take your number to another operator, it expires.
What is the UNDO forest?
Our own forest near Ibi Village, close to Kinshasa in DR Congo. It's fully owned by UNDO. Together with our local partner, families from the area plant acacias between maize and cassava, on dry savannah. In the first phase we aim to plant 25,000 trees.
For every new subscription we plant a tree there, and with Wild one every month. You can also support projects in the village. You can see how far we've got on the Ibi Village page.
How do I set up a personal hotspot?
On an iPhone you need to enter a separate APN for the hotspot. Go to Settings > Mobile Service > Mobile Data Network. Under Personal Hotspot APN, enter: mworld.be.
What does calling and surfing in the EU cost?
Nothing extra. In the EU you use your bundle just like in Belgium. Once your bundle is used up, you pay €0.10 per minute, €0.05 per text and €0.001 per MB, just like at home.
You'll find the prices outside the EU per country on the Rates page.
Can I keep my number?
Yes, and it's free. When you order, you say you want to keep your current number and give the details of your current operator. We handle the transfer.
Enter your customer number and the SIM card number of your old operator exactly. A mistake there is the most common reason a transfer is refused.
Your old SIM card keeps working until the transfer is done. You get a text as soon as your number is active with UNDO.
Your old subscription ends automatically. You don't need to cancel it yourself.
You can follow the status in the app or in My UNDO, under YOUR TARIFF. As long as the box around your number is grey, the transfer is still running. Once it turns green, your number is active.
Can I change my subscription?
Yes. In the app or in My UNDO, click MANAGE under YOUR TARIFF and choose CHANGE SUBSCRIPTION. Pick the new subscription and confirm.
Your new subscription starts on the first day of the next month. Until then you stay on your current subscription, and as long as the new month hasn't started, you can still cancel or change the switch.
How do I cancel my subscription?
Cancelling takes three steps:
Download the cancellation form and fill it in.
Send it to support@undo.be.
We stop your number and confirm by email.
At the start of the next month you get one last invoice, for your usage and your subscription up to the day your number stops.
Taking your number to another operator? Then your UNDO subscription ends automatically once the transfer is done. You don't need to cancel anything.