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Rise

8 GB of data, 800 minutes and 800 texts for €8 a month. One tree at activation.

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€8 a month

Choose Rise

Cancel any month. Keeping your number is free.

What’s included

Rise up close

Data
8 GB in Belgium and the EU
Calls
800 minutes
SMS
800
Network
Orange, 4G and 5G
EU roaming
Your full bundle, in the EU too
SIM card
eSIM or physical SIM card
Trees
1 at activation
Notice period
None, cancel any month

Rise not quite right?

Compare all plans

  • Zero Waste

    €4 a month

    Everything you need, nothing you waste.

    Choose this plan (Zero Waste)

    Included:

    • 4 GB data
    • 400 minutes of calls
    • 400 SMS

    1 tree planted at activation

  • Boost

    €18 a month

    For those who want more, without compromise.

    Choose this plan (Boost)

    Included:

    • 30 GB data
    • Unlimited calls
    • 100 SMS

    1 tree planted at activation

  • Wild

    €24 a month

    Total freedom, and a new tree every month.

    Choose this plan (Wild)

    Included:

    • 40 GB data
    • Unlimited calls
    • Unlimited SMS

    1 tree planted per month

Who is UNDO?

A Belgian mobile provider with its own forest.

UNDO runs on Orange’s 5G network. Switching, your invoice and your usage are all handled online or in the app.

For every new subscription, we plant a tree in our own forest in Ibi Village, Congo. And every month you get CO₂ credits to support a certified climate project of your choice, at no extra cost.

More about UNDO

How it works

Who is Rise for?

For people who chat, navigate and listen to music on the go every day. You get double Zero Waste: 8 GB, 800 minutes and 800 texts. Regularly share your connection with a laptop? Boost (30 GB) is the better fit. Only need more now and then? Add an extra bundle in the app, from €2 a month.

  • What you don’t use carries over

    Data, minutes and texts you don’t use in a month carry over to the next month. That month, you use them up first.

  • Need a bit more?

    Then you pay €1 per extra GB. Or add an extra bundle in the app, from €2 a month.

  • A tree and CO₂ credits

    When you activate, we plant a tree in our forest in Congo. And we support certified climate projects with CO₂ credits.

In practice

How far does 8 GB go?

Estimates if you spend your whole bundle on one activity, off wifi. Your actual use depends on the app and the quality.

  • About 160 hours of music

    Streaming music in standard quality uses about 50 MB an hour.

  • 8 to 16 hours of video

    Standard-quality video uses 0.5 to 1 GB an hour. HD uses it up faster.

  • Chat, email, maps

    Text messages, email and navigation use little data. Sending photos and videos uses more.

Frequently asked questions

All about switching and cancelling

All questions
Can I keep my number?

Yes, and it's free. When you order, you say you want to keep your current number and give the details of your current operator. We handle the transfer.

  • Enter your customer number and the SIM card number of your old operator exactly. A mistake there is the most common reason a transfer is refused.

  • Your old SIM card keeps working until the transfer is done. You get a text as soon as your number is active with UNDO.

  • Your old subscription ends automatically. You don't need to cancel it yourself.

You can follow the status in the app or in My UNDO, under YOUR TARIFF. As long as the box around your number is grey, the transfer is still running. Once it turns green, your number is active.

How long does switching take?

With an eSIM you're usually active within the hour. A classic SIM card is shipped within 1 working day and usually delivered by courier within 2 working days.

If you keep your number, the transfer usually takes less than 24 hours. That depends on your current operator, who has to release your number. Until then, your old SIM card keeps working.

Does UNDO work with an eSIM or a classic SIM card?

Both. When you order, you choose an eSIM or a classic SIM card. If you choose an eSIM, you enter the brand and model of your smartphone and we check right away whether your device supports eSIM.

An eSIM costs nothing extra, you get it by email and it's usually active within the hour. A classic SIM card is a multi-size SIM card: you push out the right size yourself (standard, micro or nano). Shipping it costs €5.

Can I change my subscription?

Yes. In the app or in My UNDO, click MANAGE under YOUR TARIFF and choose CHANGE SUBSCRIPTION. Pick the new subscription and confirm.

Your new subscription starts on the first day of the next month. Until then you stay on your current subscription, and as long as the new month hasn't started, you can still cancel or change the switch.

What happens if I use up my data?

You just keep surfing and pay €1 per extra GB, up to the out of bundle limit you set yourself. Once you reach that limit, your usage outside your bundle is blocked until the end of the month.

Often need more? Add an extra bundle in the app, from €2 a month, or switch to a bigger subscription.

How do I cancel my subscription?

Cancelling takes three steps:

  1. Download the cancellation form and fill it in.

  2. Send it to support@undo.be.

  3. We stop your number and confirm by email.

At the start of the next month you get one last invoice, for your usage and your subscription up to the day your number stops.

Taking your number to another operator? Then your UNDO subscription ends automatically once the transfer is done. You don't need to cancel anything.

Ready to switch?

Choose your plan