Cancelling your UNDO subscription takes 3 steps:

1. Fill in the withdrawal form at https://undo.be/general-conditions/withdrawal-form/.

2. Send the completed form to support@undo.be.

3. We’ll stop your number and confirm this by email.

Good to know:

– Your last invoice will arrive at the beginning of the following month. It includes the consumption and pro rata of your subscription up to the end date of your number. This is normal: you only pay for the days during which you could actually use your subscription.

– Transferring your number to another operator? Then your UNDO subscription is automatically terminated — see our FAQ “What happens to my UNDO subscription if I transfer my number to another operator”.