Price List

SPECIFIC COSTS AND COMPENSATIONS

VAT incl.VAT excl
FEES FOR UNDO
New SIM Card request10,00 €8,26 €
Service restoration after suspension/restrictionFreeFree
Unpaid invoice reminders (as of the 2nd reminder)10 €8,26 €
Administrative fees for the outsourcing of the debt collection– 20 € if the outstanding amount is less than or equal to 150 €;
– 30 € plus 10% of the amount due on the portion between 150.01 and 500 € if the outstanding amount is between 150.01 and 500 €;
– 65 € plus 5% of the amount owed on the portion exceeding 500 €, up to a maximum of 2,000 € if the amount owed exceeds 500 €
– 20 € if the outstanding amount is less than or equal to 150 €;
– 30 € plus 10% of the amount due on the portion between 150.01 and 500 € if the outstanding amount is between 150.01 and 500 €;
– 65 € plus 5% of the amount owed on the portion exceeding 500 €, up to a maximum of 2,000 € if the amount owed exceeds 500 €
Repeated request for copy of bill (per copy)4,50 €3,72 €
Rejected payement (per rejection)5,00 €4,13 €
COMPENSATION FOR CUSTOMER
Compensation in event of wrongful termination of services or
wrongful billing of reminder fees
5,00 €4,13 €