My subscription is suspended — how do I reactivate it?

Your subscription is suspended if an invoice remains unpaid for too long. To reactivate your number:

1. Pay all outstanding invoices via the UNDO app or My account at https://wsc.undo.be/?lang=en. Click under your subscription on “PAY €xx.xx” and follow the steps.

2. After successful payment, your number is restored as soon as possible.

3. If your number is still not active after 24 hours, contact us.

    Want to avoid this in the future? Set up a direct debit via MORE, then MY INVOICES AND PAYMENTS, and click in the top right on PAYMENT METHODS.