Can I temporarily pause my UNDO subscription?

UNDO does not currently offer an automatic pause function for subscriptions. But contact us and we’ll look at what’s possible — for example in case of a long trip, military service or hospitalisation.

An alternative, especially if you’re not sure how long you won’t use your number, is switching to the UNDO Zero Waste subscription at €4 per month. That way you keep your number active at the lowest tariff.

A third option is to permanently stop your number and order a new SIM card upon your return. Keep in mind that you’ll then get a new number — a once-stopped number can no longer be restored.