Your invoices are sent by email at the beginning of every month. If the email doesn’t arrive, or if you need an older invoice:

– Check your spam or junk folder.

– If you don’t find it there, you can find your recent invoices in our app or My account at https://wsc.undo.be/?lang=en. Go to MORE, then MY INVOICES AND PAYMENTS. At the bottom you’ll see an overview of your available invoices, with the option to download each PDF file.

Do you need an older invoice that is no longer in the app or My account, contact us. We’ll send you a copy by email.

Are you systematically not receiving any invoices by email, let us know. Then we’ll check whether your email address is correct in our system and whether there’s no technical problem with email delivery.