{"id":6724,"date":"2026-05-28T11:01:16","date_gmt":"2026-05-28T10:01:16","guid":{"rendered":"https:\/\/undo.be\/faq\/les-donnees-mobiles-ne-fonctionnent-pas-sur-mon-smartphone-que-dois-je-parametrer\/"},"modified":"2026-05-28T11:06:24","modified_gmt":"2026-05-28T10:06:24","slug":"les-donnees-mobiles-ne-fonctionnent-pas-sur-mon-smartphone-que-dois-je-parametrer","status":"publish","type":"faq","link":"https:\/\/undo.be\/fr\/faq\/les-donnees-mobiles-ne-fonctionnent-pas-sur-mon-smartphone-que-dois-je-parametrer\/","title":{"rendered":"Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ?"},"content":{"rendered":"\n<p>Dans la quasi-totalit\u00e9 des cas, les param\u00e8tres APN pour les donn\u00e9es mobiles sont configur\u00e9s automatiquement d\u00e8s que tu ins\u00e8res ta carte SIM dans ton smartphone. Si cela ne fonctionne pas : <\/p>\n\n<p>&#8211; Red\u00e9marre ton smartphone. Cela r\u00e9sout souvent le probl\u00e8me. <\/p>\n\n<p>&#8211; V\u00e9rifie que les donn\u00e9es mobiles sont activ\u00e9es dans tes param\u00e8tres, et que &#8220;data roaming&#8221; n&#8217;est pas d\u00e9sactiv\u00e9 par erreur.<\/p>\n\n<p>&#8211; Si cela ne fonctionne toujours pas, configure manuellement l&#8217;APN sur ton smartphone. Pour les donn\u00e9es mobiles, c&#8217;est : nom APN &#8220;UNDO&#8221;, adresse APN &#8220;mworld.be&#8221;. <\/p>\n\n<p>&#8211; Sur iPhone, tu trouves ces param\u00e8tres dans R\u00e9glages \u2192 R\u00e9seau mobile \u2192 R\u00e9seau de donn\u00e9es mobiles.<\/p>\n\n<p>&#8211; Sur les appareils Android, dans Param\u00e8tres \u2192 Connexions \u2192 R\u00e9seaux mobiles \u2192 APN.<\/p>\n\n<p>&#8211; Si cela ne fonctionne toujours pas apr\u00e8s cela, contacte-nous. Nous regardons ensemble avec le service technique d&#8217;Orange. <\/p>\n\n<p>Sp\u00e9cifiquement pour les appareils Xiaomi : il existe un probl\u00e8me connu o\u00f9 les donn\u00e9es et\/ou le roaming ne fonctionnent pas par intermittence. Comme solution, tu peux d\u00e9sactiver &#8220;VoLTE&#8221; et &#8220;Carrier services&#8221; dans les param\u00e8tres Xiaomi, ou r\u00e9gler l&#8217;appareil sur &#8220;4G&#8221; au lieu de &#8220;5G&#8221;. <\/p>\n","protected":false},"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ? - Undo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ? - Undo\" \/>\n<meta property=\"og:description\" content=\"Dans la quasi-totalit\u00e9 des cas, les param\u00e8tres APN pour les donn\u00e9es mobiles sont configur\u00e9s automatiquement d\u00e8s que tu ins\u00e8res ta carte SIM dans ton smartphone. Si cela ne fonctionne pas : &#8211; Red\u00e9marre ton smartphone. Cela r\u00e9sout souvent le probl\u00e8me. &#8211; V\u00e9rifie que les donn\u00e9es mobiles sont activ\u00e9es dans tes param\u00e8tres, et que &#8220;data roaming&#8221; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/\" \/>\n<meta property=\"og:site_name\" content=\"Undo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-28T10:06:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/\",\"url\":\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/\",\"name\":\"Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ? - Undo\",\"isPartOf\":{\"@id\":\"https:\/\/undo.be\/#website\"},\"datePublished\":\"2026-05-28T10:01:16+00:00\",\"dateModified\":\"2026-05-28T10:06:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/undo.be\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/undo.be\/#website\",\"url\":\"https:\/\/undo.be\/\",\"name\":\"Undo\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/undo.be\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ? - Undo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/undo.be\/faq\/mobile-data-isnt-working-on-my-smartphone-what-do-i-need-to-set\/","og_locale":"fr_FR","og_type":"article","og_title":"Les donn\u00e9es mobiles ne fonctionnent pas sur mon smartphone \u2014 que dois-je param\u00e9trer ? - Undo","og_description":"Dans la quasi-totalit\u00e9 des cas, les param\u00e8tres APN pour les donn\u00e9es mobiles sont configur\u00e9s automatiquement d\u00e8s que tu ins\u00e8res ta carte SIM dans ton smartphone. 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