{"id":6659,"date":"2026-05-28T09:43:09","date_gmt":"2026-05-28T08:43:09","guid":{"rendered":"https:\/\/undo.be\/faq\/lactivation-de-ma-carte-sim-physique-ne-fonctionne-pas-que-dois-je-faire\/"},"modified":"2026-05-28T09:54:40","modified_gmt":"2026-05-28T08:54:40","slug":"lactivation-de-ma-carte-sim-physique-ne-fonctionne-pas-que-dois-je-faire","status":"publish","type":"faq","link":"https:\/\/undo.be\/fr\/faq\/lactivation-de-ma-carte-sim-physique-ne-fonctionne-pas-que-dois-je-faire\/","title":{"rendered":"L&#8217;activation de ma carte SIM physique ne fonctionne pas. Que dois-je faire ?"},"content":{"rendered":"\n<p>Une activation peut bloquer pour diff\u00e9rentes raisons. Essaie d&#8217;abord les \u00e9tapes suivantes : <\/p>\n\n<p>&#8211; V\u00e9rifie que tu as saisi correctement le num\u00e9ro complet \u00e0 13 chiffres de ta carte SIM. Il se trouve au dos du support plastique de la carte SIM. <\/p>\n\n<p>&#8211; As-tu r\u00e9cemment demand\u00e9 un transfert de num\u00e9ro ? Ta carte SIM ne peut \u00eatre activ\u00e9e qu&#8217;une fois le transfert termin\u00e9. V\u00e9rifie le statut dans notre app ou Mon compte sur https:\/\/wsc.undo.be\/?lang=fr \u2014 un cadre vert autour de ton num\u00e9ro signifie que ton num\u00e9ro est actif.  <\/p>\n\n<p>&#8211; Si cela ne fonctionne toujours pas, contacte-nous en indiquant ton num\u00e9ro de carte SIM (13 chiffres). Nous v\u00e9rifierons depuis notre syst\u00e8me ce qui ne va pas. <\/p>\n\n<p>Tu as un eSIM au lieu d&#8217;une carte SIM physique ? Consulte alors notre FAQ &#8220;Mon eSIM ne fonctionne pas&#8221;. <\/p>\n","protected":false},"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>L&#039;activation de ma carte SIM physique ne fonctionne pas. Que dois-je faire ? - Undo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/undo.be\/faq\/activation-of-my-physical-sim-card-isnt-working-what-should-i-do\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L&#039;activation de ma carte SIM physique ne fonctionne pas. Que dois-je faire ? - Undo\" \/>\n<meta property=\"og:description\" content=\"Une activation peut bloquer pour diff\u00e9rentes raisons. Essaie d&#8217;abord les \u00e9tapes suivantes : &#8211; V\u00e9rifie que tu as saisi correctement le num\u00e9ro complet \u00e0 13 chiffres de ta carte SIM. Il se trouve au dos du support plastique de la carte SIM. &#8211; As-tu r\u00e9cemment demand\u00e9 un transfert de num\u00e9ro ? 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