{"id":6658,"date":"2026-05-28T09:42:33","date_gmt":"2026-05-28T08:42:33","guid":{"rendered":"https:\/\/undo.be\/faq\/combien-de-temps-prend-la-livraison-de-ma-carte-sim-que-faire-si-je-ne-la-recois-pas\/"},"modified":"2026-05-28T09:53:40","modified_gmt":"2026-05-28T08:53:40","slug":"combien-de-temps-prend-la-livraison-de-ma-carte-sim-que-faire-si-je-ne-la-recois-pas","status":"publish","type":"faq","link":"https:\/\/undo.be\/fr\/faq\/combien-de-temps-prend-la-livraison-de-ma-carte-sim-que-faire-si-je-ne-la-recois-pas\/","title":{"rendered":"Combien de temps prend la livraison de ma carte SIM ? Que faire si je ne la re\u00e7ois pas ?"},"content":{"rendered":"\n<p>Ta carte SIM physique est exp\u00e9di\u00e9e dans la journ\u00e9e ouvrable qui suit ta commande et devrait normalement arriver \u00e0 ton adresse en 2 \u00e0 4 jours ouvrables (selon le transporteur et ta localisation).<\/p>\n\n<p>Si tu n&#8217;as toujours rien re\u00e7u apr\u00e8s 5 jours ouvrables :<\/p>\n\n<p>&#8211; V\u00e9rifie que ton adresse de livraison est correcte dans ton compte UNDO. Ouvre notre app ou Mon compte sur https:\/\/wsc.undo.be\/?lang=fr, va dans PLUS et PARAM\u00c8TRES. <\/p>\n\n<p>&#8211; V\u00e9rifie \u00e0 nouveau ta bo\u00eete aux lettres et \u00e9ventuellement celle de tes voisins proches \u2014 les cartes SIM UNDO sont envoy\u00e9es dans une enveloppe en carton A5.<\/p>\n\n<p>&#8211; Si tu ne re\u00e7ois toujours rien, contacte-nous. Nous t&#8217;enverrons une nouvelle carte SIM. <\/p>\n\n<p>Astuce pour \u00e9viter le temps d&#8217;attente : choisis un eSIM lors de ta prochaine commande. Un eSIM est livr\u00e9 imm\u00e9diatement par e-mail et est actif dans l&#8217;heure. <\/p>\n","protected":false},"template":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Combien de temps prend la livraison de ma carte SIM ? Que faire si je ne la re\u00e7ois pas ? - Undo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/undo.be\/faq\/how-long-does-delivery-of-my-sim-card-take-what-if-i-dont-receive-it\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Combien de temps prend la livraison de ma carte SIM ? 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Si tu n&#8217;as toujours rien re\u00e7u apr\u00e8s 5 jours ouvrables : &#8211; V\u00e9rifie que ton adresse de livraison est correcte dans ton [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/undo.be\/faq\/how-long-does-delivery-of-my-sim-card-take-what-if-i-dont-receive-it\/\" \/>\n<meta property=\"og:site_name\" content=\"Undo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-28T08:53:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/undo.be\/faq\/how-long-does-delivery-of-my-sim-card-take-what-if-i-dont-receive-it\/\",\"url\":\"https:\/\/undo.be\/faq\/how-long-does-delivery-of-my-sim-card-take-what-if-i-dont-receive-it\/\",\"name\":\"Combien de temps prend la livraison de ma carte SIM ? 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